The disclaimers, terms, and policies that govern this website and everything sold through it.
Last updated: September 18, 2026
Jade Strength LLC, doing business as The Strong Shift ("we," "us," "our").
Contact: TheStrongShiftPT@gmail.com
Dr. Erica Tran is a licensed Doctor of Physical Therapy and a Board-Certified Orthopedic Clinical Specialist. Her clinical credentials inform the quality of the educational content offered here, but purchasing a program or booking a session on this website does not make you her patient and does not create a physical therapy plan of care.
The Form Check and Strategy Session offerings are movement coaching and education. During these sessions we do not perform a physical therapy evaluation, diagnose injuries or medical conditions, or provide individualized treatment for a medical problem. No physical therapy provider-patient relationship is created, regardless of your location or ours.
If something you describe during a session suggests you need clinical care, we will tell you so and recommend you see a physical therapist, physician, or other licensed provider in your own state. We will not attempt to treat it in a coaching session.
Exercise carries an inherent risk of injury. This includes, without limitation, muscle strains, joint injuries, aggravation of pre-existing conditions, and, in rare cases, serious injury or medical events. By using any program, guide, video, or session offered through this website, you voluntarily accept that risk.
You are responsible for exercising within your own limits and for stopping if something hurts in a way that concerns you. Do not begin any program offered here if you have been advised by a healthcare professional not to exercise.
Stop exercising and seek medical attention if you experience chest pain, shortness of breath, dizziness or fainting, numbness or tingling, sudden weakness, a joint giving way, or pain that is sharp, severe, or worsening.
Testimonials appearing on this website are from real clients and are shared with their permission. They have not been compensated for their statements. Names may be shortened to initials to protect client privacy.
By accessing this website, subscribing to our email list, purchasing a program, or booking a session, you agree to these Terms and Conditions. If you do not agree, do not use this website or purchase from us.
Our programs, including The Stronger Shoulder Blueprint, are self-guided digital exercise education products. A purchase gives you access to pre-recorded video demonstrations, written programming, and supporting materials delivered through a third-party platform. You are not purchasing physical therapy, medical care, individualized treatment, or an ongoing clinical relationship.
Our 1-on-1 sessions are live video coaching appointments as described in Section 1 above.
You must be at least 18 years old and able to form a binding contract to purchase from this website. If you are under 18, you may only use these materials with the involvement and consent of a parent or legal guardian.
All prices are listed and charged in United States dollars. Course purchases are processed by our third-party payment and delivery platform and are subject to that platform's own terms. Payment is due in full at the time of purchase unless a payment plan is explicitly offered at checkout. We may change our prices at any time, but a change will not affect a purchase you have already completed.
Promotional codes and sale prices are valid only for the stated period and cannot be applied retroactively to a previous purchase.
See our full Refund Policy in Section 4 below. It is incorporated into these Terms.
Your purchase grants you a limited, personal, non-transferable, non-commercial license to access and use the materials for your own training. You may not resell, redistribute, publish, license, share, screen-record, or otherwise reproduce any part of a program, guide, or video. You may not use our materials to train clients of your own or to build a competing product.
Access is granted to a single user. Sharing your login credentials, or distributing program content to anyone who has not purchased it, is a breach of these Terms and may result in immediate termination of your access without a refund.
All content on this website and within our programs, including text, video, images, programming, branding, the name The Strong Shift, and our logo, is owned by Jade Strength LLC and protected by copyright and trademark law. Purchasing a program grants you access. It does not transfer ownership or any intellectual property rights.
If you participate in any community space, comment section, or group associated with The Strong Shift, you agree to treat other participants with respect, to refrain from harassment or discriminatory conduct, and not to offer medical advice to other members. We may remove content and remove participants at our discretion.
The Educational Disclaimer in Section 1 and the Testimonials and Results Disclaimer in Section 2 are incorporated into and form part of these Terms and Conditions.
Our programs involve physical activity. You expressly acknowledge and assume all risk of injury described in Section 1, and you confirm that you are participating voluntarily and at your own risk.
To the fullest extent permitted by Colorado law, Jade Strength LLC, The Strong Shift, and Dr. Erica Tran will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to your use of this website, our programs, or our sessions. Our total aggregate liability for any claim will not exceed the amount you actually paid us in the twelve months preceding the claim.
Nothing in these Terms limits liability that cannot be limited under applicable law.
These Terms are governed by the laws of the State of Colorado, without regard to its conflict of law principles. Any dispute arising out of these Terms or your use of this website will be resolved in the state or federal courts located in Boulder County, Colorado, and you consent to the jurisdiction of those courts.
This governing law clause is contractual. It does not waive any right you hold under the consumer protection, privacy, or professional licensing laws of your own state.
We may suspend or terminate your access to any program or service, without a refund, if you breach these Terms, share or redistribute program materials, attempt to reverse a legitimate charge, or engage in abusive conduct toward us or other participants.
We may update these Terms from time to time. The "last updated" date at the top of this page reflects the most recent revision. Your continued use of this website or our programs after a change takes effect constitutes acceptance of the revised Terms. Material changes will not be applied retroactively to a purchase you already completed.
We want you to buy with clear expectations, so the full program structure, length, equipment requirements, and format are described in detail on the Programs page before you purchase. If you have a question about whether a program suits your situation, contact us before you buy and we will answer honestly, including telling you if we think it is not a fit.
Booked coaching sessions may be rescheduled at no charge with at least 24 hours notice. Cancellations with less than 24 hours notice, and missed appointments, are charged in full.
If you cannot access a program you paid for because of a technical failure on our side or our delivery platform's side, contact us at TheStrongShiftPT@gmail.com and we will fix your access. A technical access problem is not the same as a change of mind, and we will always resolve genuine delivery failures.
Contact us and we will refund a genuine duplicate charge or a charge you did not authorize.
This policy explains what personal information we collect, why we collect it, and what we do with it.
We do not sell your personal information. We share it only with the service providers that make this business run, each of which has its own privacy policy:
We may also disclose information where required by law or to protect our legal rights.
Every email we send includes an unsubscribe link, and unsubscribing takes effect immediately. We may still send you transactional messages related to a purchase you made.
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email TheStrongShiftPT@gmail.com and we will respond within 45 days.
If you are a Colorado resident, the Colorado Privacy Act gives you rights to access, correct, delete, and obtain a portable copy of your personal data, and to opt out of the sale of personal data and of targeted advertising. We do not sell personal data or use it for targeted advertising. Residents of other states may have comparable rights under their own state laws, and we will honor those requests on the same terms.
We keep your email address until you unsubscribe or ask us to delete it. We keep purchase records for as long as required by tax and accounting law.
This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.
We use reputable third-party providers and reasonable safeguards to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our website and our email provider use cookies and similar technologies for basic functionality and analytics. You can disable cookies in your browser settings, though parts of the site may not work correctly if you do.
Questions about any of the above can go to TheStrongShiftPT@gmail.com.
Jade Strength LLC dba The Strong Shift · Colorado, USA